FAQs
PRODUCT
What is in a Sipgood Natural Infusion Drop?
+ -Our natural infusion drops are made of real fruit powder and plant extracts. We don't use any sugar but we do use a natural sweetener (stevia leaf extract) because, let's face it, we all like something sweet to brighten up our day! We add a small amount of vitamins to give you an extra boost. Drop us a line at hello@drinksipgood.com if you want to know more.
How many calories does it have?
+ -Our drops count as a zero calorie product (although technically there are 5 kCal per serving or <1 kCal per 100 ml). Our Natural Infusion Drops don't have any added sugar or nasties.
Does it have any sugar?
+ -We do not add any sugar or artificial sweeteners. The all-natural fruit flavours and fruit powders we use do contain a small amount of sugar so you will find some naturally occurring sugar (<0.1g) in the drops. We do use a natural sweetener, from the extract of stevia leaves, because, let's face it, we all like something to sweet to brighten up our day!
Does it have citric acid?
+ -Yes, our drops do contain citric acid to help them dissolve.
Does it make my water fizzy?
+ -No -- our Natural Infusion Drops flavour your water and add vitamins and electrolytes. They can be added to fizzy water but they do not carbonate your water.
How much water do I put it in?
+ -It's really up to you and personal taste on how much flavour you want. We recommend 400-500 ml of water (i.e., a large glass or a small bottle) for the perfect serve but, really, it's your water, your way!
Are the drops vegan/vegetarian?
+ -Our drops are vegetarian, made of all-natural fruit flavours, fruit powders, and plant extracts plus added vitamins and electrolytes. However, two of our products (the bliss mango, coconut, and passionflower and the boost raspberry, elderberry, and hibiscus) contain vitamin D3, which is derived from lanolin.
Can I have Sipgood while fasting?
+ -It depends why you're fasting! Whilst we aren't medical professionals, our understanding is that Sipgood doesn't break an intermittent fast. Sipgood has <5 kCal and contains stevia, which has a glycemic index of 0. We don't use any additives, artificial preservatives, or artificial sweeteners.
ORDERS
How can I buy?
+ -We currently sell online through our website.
What's your return policy?
+ -Because our Natural Infusion Drops are perishable items, we can't offer returns unless the drops are faulty. Please get in touch at hello@drinksipgood.com if you have any issues!
DONATING WATER
What is the water donation all about?
+ -Did you know 2 billion people globally don't have access to safely managed drinking water? Here at Sipgood, we're all about making the most of water. So for every sign up to our mailing list, we donate water via a charity called Just a Drop. The donations build biosand filters for a project in Cambodia. For more info, drop us a line at hello@drinksipgood.com or check out https://www.justadrop.org/.
SUBSCRIPTIONS
Are your subscriptions monthly?
+ -If you want them to be! We offer subscriptions every 14, 30, or 60 days. So choose what's best for you. Your water, your way.
What am I committing to?
+ -Our subscriptions are fully flexible. You can swap out flavours at any point before your next billing date and cancel any time as long as your next order hasn't been shipped.
Can I switch flavours every time?
+ -Yes! We get it -- sometimes you're in the mood for a berry boost and sometimes you need a coconut bliss. Just log into your account before your next billing date and adjust which flavours you want.
Is there a minimum amount?
+ -No. You can order any product (except our bottles) on subscription. We offer free shipping over 3 packs and recommend getting at least 3 packs to meet your daily hydration needs.
What do I get with a subscription?
+ -20% off our drops for the length of your subscription. Plus we offer free shipping over 3 packs, billing reminders, and convenient tracked delivery. You can choose if you want your drops delivered every 14, 30, or 60 days. Daily hydration made easy.
GENERAL
Any more questions?
+ -We're currently updating our FAQs so if you have any more questions, please drop us a line at hello@drinksipgood.com or send us a DM on Insta.